| Common Questions |
Answers |
Who approves the acceptance of the
supplier/contractor
|
You do. The Client has the final approval of
the contractor/supplier |
Are safety plans reviewed by us (the Client) before
approval
|
Yes, it is essential the Client is the only party that approves
the plan, as the Client can identify any specific needs that
may need to be addressed. |
| Can the system be expanded beyond the HSE compliance |
Yes, the system is a simple tool which can be added to on
request and a written quote will be given. |
Is an email sent to our contact person if a contractor
becomes non-complaint
|
Yes, all compliance related changes will trigger an email
to your contact person and the contractor will also be notified. |
| Is it possible to override the green light if a contractor’s
site performance is not to operating standard? |
Yes, a discretionary override can be provided to you, however
the authority and rules need to be well defined and notifications
are required, and SAFcomm® is the only party who can actually
override the system. |
| What is the main benefit of using SAFcomm®? |
Simplifies the administrative role of contractor management,
allows a third party verification and frees up time for a more
pro-active management role |
| How do we know at any time which contractor has already
registered? |
You can log in at any time and look up the name of the contractor
by name or industry. Also when the contractor first becomes
compliant you will be sent an email confirmation. |
Can I get reports and copies of documentation that
is recorded?
|
Yes, All compliance data recorded is available for printing
by one of your authorised people. |
Does the system use any special software?
|
No, The system in on-line and uses a simple format very similar
to electronic banking. |
How secure is the system?
|
The system is held on a secure server (mirrored) with a back
up facility and has 128SSL encryption to protect you and your
contractor. |
| Does SAFcomm® audit each contractor? |
No, SAFcomm® collects, maintains, stores HSE and training
details and verifies insurance information supplied by the
contractor. If clients require audits to a standard (eg AS:4801
etc) we can arrange this billable service through an alliance
partner. |
How accessible is the system?
|
You will have access to the system via the web portal 24/7 |
Do the insurance checks include wording and exclusions,
etc.
|
No, we validate policy dates, policy limits and basic cover.
Wording inclusions/exclusions etc need to be checked by you
or your legal council, risk managers or brokers, etc. |
Can the systems be modified to suit our specific
needs?
|
Yes, if the modifications are extensive we will provide you
with a written quote, although the existing system has extensive
criteria which most Clients find more than adequately cover
their needs. |
| Can anybody access the contractor details? |
No, only authorised people have access to the system via
a login and password. |
